Customer Feedback

“Rhino’s team combine cutting edge technology with offline charm and personal service. Their commitment to excellence at all levels speaks volumes for their product and for their personnel.  Take a bow folks.”

Michael Hughes (Irish Art Group, Portstewart, Northern Ireland)

“I have just started using the FSB Making Tax Digital app for VAT submission and found it simple and easy to use, I am very happy with the system and the advice and support provided for implementation.”

Cliff (Deltaqua International Limited)

“I have been using the Rhino App now for over three years and I find it very easy to use, saving me time when collating figures.   The layout is easy to understand on mobile devices and computer screens which makes it ideal for use both in the office or if you are on the move.

It is my ‘go to’ tool for accountancy and VAT.” 

Phil Sidney (Accountant – Newcastle)

“As an experienced user of many of the larger accounting products, I was looking for something that would do more than just accounting. 

The Rhino App gives us visibility of our sales pipeline which means that we can plan with more confidence.   Staff find the invoicing and expense management features very easy to use and having everything integrated in one solution has optimised the administration of our business. 

The Rhino support team are highly responsive, very knowledgeable and always eager to help.”

Fiona Talwar (Peritect Limited, Security Gate & Fence Manufacturer)

“Having retired in 2005, from the packaging industry I thought that was it!! Except the customers who I had traded with for a lot of years asked if I could continue looking after them!! I said yes and am still supplying them, as a sole trader, they are happy and I am happy. Until the dreaded MTD came along!!

I have been submitting my VAT returns on time and paying VAT on time with no problems.As a person who doesn’t know much about computers I saw this as a massive hurdle, worrying that if I didn’t do things correctly, I might mess up the whole system! Help was at hand, as I received my latest copy of the FSB magazine and in it was an article on MTD, this recommended Rhino.

I contacted Rhino straight away and was invited to attend a zoom meeting to help me through what I thought was going to be a very stressful time. I need not have worried because the contact at Rhino was called Eugene and he put me at ease straight away. I explained that i was not computer literate and he said he would help me every step of the way. He did and the stress I had been feeling, worrying about would I be able to do it all was removed from me. I experienced a slight hiccup after a week, but all I did was contact the enquiries team and there was Eugene to talk me through what I needed to do and resolved the problem straight away.

I would recommend the Rhino team and system to anyone who is worrying about setting up MTD. As the the old saying goes ‘Don’t Panic!! Contact Rhino.”

Ian (Alderpak Packaging Materials Ltd)

“I was introduced to Eugene & Rhino, via a mutual friend at a webinar at the early start of the pandemic.  I was in the market for an online ordering facility for my restaurant and after much research I committed to Rhino.

I’ve been a customer of Rhino’s for almost 2 years and have not once physically met Eugene or anybody from the company and this has never once proven to be a problem.  Communication has always been first class and their response/support to any issues has been second to none.

Not only has Rhino supported my business through the pandemic they have lifted my profile by enabling me to offer additional services.  I would have absolutely no hesitation in recommending Rhino to any business looking to develop/improve their business without it costing the earth.”

Paddy Clatworthy (The Olive Tree Mediterranean Restaurant & Pizzeria)

I have been using Rhino for the last few years and it’s so easy to use and navigate.

Running my business virtually it’s important to have access to my accounts from anywhere.  I love the versatility of the app and desktop versions and being able to stay in control of my finances wherever I am.  I’ve found the email function hugely helpful to send invoices directly from the system to clients so I can stay organised and my business is streamlined. I regularly recommend Rhino to clients starting out in business as it’s so easy to use and the customer support is unbeatable.

Karen Blackwell (Vision PA Services, London)

Just to say I’ve been doing my vat returns for the past 3 months through Rhino, and really getting to grips with it!! I literally love it – it’s changed my world and I’ve recommended it to everyone I know!!! “

Gemma Griffin – Small Business Owner

“I invoice people, enter my expenses and it keeps a tally.  I then make final amendments and can submit it.  It’s all done in half an hour.

I used to have to put a couple of days aside for going through all the payments and financial documents, but now it’s all on there and my accountant has access to it as well

Jonathan Gale (Epic Design, Devon)

“I would like to thank you for the last 3 years. As a self employed sole trader, using Rhino has made my life so much easier. I use the software daily for expenses, estimates and invoices. The accessibility of the software via the app is incredibly useful for on the go tasks.

It pays for itself within a few clicks in terms of the time it saves and the customer service I have received is just incredible. The support team regularly update preferences to make my user experience even better.

Have recommended this app to many and will continue to do so!”

Kevin Cochrane (Arisaig Electrical Services)

“As a creative person, i find accounting really stressful. I used to constantly make mistakes and become muddled with my invoices and expense receipts.

I haver been using Rhino for a few years and I find it really easy to stay organised, and to have a system that also shows me how much I make each month helps me to feel much more like a proper business person.

Also – the support is always there – which is so important for a technophobe.” 

Nicky Moran (Coach and Trainer for Creatives, London)

“I have been using Rhino for the past three years. The MTD VAT feature takes minutes to complete and is so easy to use.

The wide range of features available help me to run all aspects of my business and it makes it incredible value.  I would recommend Rhino to any small business owner in any sector.”

Peter Dean (Small Business Owner, Loughborough)

“I have been in the restaurant business for over 42 years.  It saves on staff cost, staff time, the hassle of getting orders wrong over the phone. 

Customers love it because they can order the food days in advance without using the telephone.  My chefs love it because we can control the flow of orders coming into our restaurant. Have a look at it, you will not be disappointed.”

Peter Bagattis (Bagattis Italian Restaurant, London)

“We’ve worked with Rhino Software to build an app designed to help small businesses and the self-employed become MTD compliant without the confusion and pressure.

Setting up your account is quick and easy. Record your expenses, create invoices and submit your VAT return directly to HMRC at the click of a button.”

Federation of Small Businesses, United Kingdom

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