Self Service Support Services

In-App Video Tutorials

Use the ? icon at the top of the each screen to view a VIDEO TUTORIAL explaining how that particular feature works.

The Rhino Help Centre

Customers can browse and search the HELP CENTRE to browse a library of Frequently Asked Questions (FAQs).

Help Centre Content

The entries in the HELP CENTRE contain responses to queries that we regularly received from customers.

Many of the topic will reference further information in the form of a DOCUMENT or a link to a VIDEO TUTORIAL.

The FSB ‘Chat’ Feature

The ‘Chat’ feature lets users communicate directly with the FSB Call Centre to get responses to specific queries that have about the App.

Note:  This feature is only available to members of Federation of Small Businesses (FSB).

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