Rhino Software Limited – Terms and Conditions

1. About

Rhino Software Limited owns the domain names and sub domain names used to access the service (RhinoApps.com), including web-based and mobile applications and any supporting documentation or materials.

Throughout this document, the definitions of terms are explained in their first instance. (The “site” refers to Rhino Software’s website, namely web.rhinoapps.com). (“The service” refers to the product and documentation found on the “site”). By registering an account with Rhino Software Limited on the site, this will be referred to as the (“account”).

The service is free for customers that wish to use the ‘Play Account’ or for consumers that wish to use the e-commerce ‘place orders’ feature (the ‘free licence’). To gain unrestricted access to the full features of this product, the account will need to be upgraded for a monetary fee (a “paid licence”).

2. Restrictions

This service cannot be used in a way that is against the law. You are responsible for all activity under your account, including the activity of other users who have been added to your account.

You may not access the service if you are a direct competitor of Rhino Software Limited, except with Rhino Software Limited’s prior written consent. In addition, you may not access the service for the purposes of monitoring its availability, performance, or functionality, or for any other benchmarking or competitive purposes. You may not use the service in a way that harms Rhino Software Limited or our affiliates, resellers, distributors, service providers and/or suppliers.

3. Contract Term

The account shall auto-renew every month until the Licence is terminated by you or until the service is terminated by Rhino Software Limited.

4. Billing

Users of the service using the paid licence, will grant you access to your account in accordance with the terms of this agreement. The price of services provided by Rhino Software Limited excludes all taxes unless expressly stated. The information provided by you when creating an account and any such taxes and charges are your responsibility.

All charges for services provided by Rhino software Limited are non-refundable unless otherwise stated. No refund will be given where you have not used any product features. The costs of any returns will be at your expense, unless otherwise provided by law.

5. Changes to Pricing

Rhino Software Limited reserves the right to increase or decrease the price of the service from time to time. Such notice may be provided at any time on the Rhino Software Limited web site.

6. Support

For free licence users, Rhino software Limited provides a range of online support that includes the Help Centre incorporated within the Rhino App. For users of the service using paid licence, Rhino Software Limited will provide support via email in accordance with the terms of this Agreement via the following email account support@rhinoapps.com.

7. Service Availability

Rhino Software Limited does not provide refunds for service downtime.

8. Intellectual Property Rights

Rhino Software Limited (and its licensors, where applicable) shall own all rights, titles and interests, including all related intellectual property rights.

This agreement is not a sale and does not convey to you any rights of ownership in or related to the service, the Rhino Software Limited technology or the intellectual property rights owned by Rhino Software Limited. The Rhino name and the logos and product names associated with the service are trademarks of Rhino Software Limited or third parties, and no right or licence is granted to you or any other party to use them.

Rhino Software Limited is the sole owner of the product, the service, and the site. Including without limitation all applicable U.K and non-U.K. copyrights, patents, trademarks, and trade secrets and other intellectual property rights.

Except specifically provided, you may not download or save a copy of anything relating to the service for any other purpose. You may, however, print a copy of individual screens appearing as part of the service and site solely for your personal use or records.

All title and intellectual property are the property of the respective content owner, and may be protected by applicable copyright or other intellectual property laws and treaties. This agreement grants you no right to use such content except as allowed by such third party.

9. Privacy

Rhino software Limited does not sell, rent, or lease our customer information to third parties. Rhino Software Limited considers your use of the service, including the content of your communication, to be private. You are responsible and liable for any activity by any person who uses the service though your username and password. Please notify Rhino Software Limited of any unauthorised use of the service or any other breach of security known or suspected by you.

Rhino Software Limited reserves the right to monitor your communications and may disclose information about you, including contents of communication, if it is necessary to conform to legal requirements or respond to legal process. By subscribing to the service and unless you expressly state in writing that you withhold permission you hereby acknowledge, address and authorise Rhino Software Limited to present you by name, logo, URL and description, as a user of the service.

10. Disclaimer of Warranties

Use of the service is at your sole risk. Rhino Software Limited disclaims all warranties of any kind, whether express or implied, including but not limited to, the implies warranties of quality, performance merchantability, fitness for a particular purpose, title and non-infringement.

Rhino Software Limited makes no warranty that the service will meet your requirement or needs or that the service will be uninterrupted timely or be free from software errors, nor does Rhino Software Limited make any warranty as to the results that may be obtained from the use of the service, or the accuracy of any other information obtained thought the service.

Any material and/or data downloaded or otherwise obtained (including plug-ins) though the use of the service is done at your own risk and that you will be solely responsible for any damage to your computer system or loss of data that results from the download of such materials and/or data.

No information or advice, whether oral or written, obtained by you from Rhino Software Limited or through the service shall create any warranty.

11. Limited Warranty

The use of this service and related documentations is at your sole risk. Rhino Software Limited does not warrant the accuracy of the reports generated.

12. Termination

This agreement is effective until terminated. Rhino Software limited shall be entitled to terminate this agreement and your account at any time without notice, if you fail to comply with any provision of this agreement.

You may also terminate this agreement and your account at any time via the licence screen within the Rhino App. No refund will be made for payments already made by you.

Termination of the service will result in the deactivation or deletion to the access of your account. Your data will be stored in the site’s database for a period of time following the termination of your account. The storage period of your data is defined as, 30 days for customers who have a paid licence and 7 days for customer who use the service using a free licence. Upon the end of the storage period all your content will be permanently deleted from the sites servers. Once deleted this information cannot be recovered.

It is solely your responsibility to make a copy of your data by running and saving the excel report at the bottom of each list screen and by saving this.

Rhino Software Limited reserves the right to refuse service to anyone for any reason at any time. Rhino software Limited, as its sole discretion, has the right to suspend or terminate your account and refuse any current or future use of Rhino Software Limited service.

13. Limitation Of Liability

Under no circumstances shall Rhino Software Limited be liable for any indirect, incidental, special, consequential or punitive damages of any character, including, without limitation, loss of goodwill, lost profits, lost revenues, lost sales or business, work stoppage, computer failure or malfunction, lost data or for any other damages or losses that result from the use or inability to use the service for any reason including under contract, tort, or negligence, even if Rhino Software Limited has been advised of the possibility of such damages. In no event shall Rhino Software Limited’s total liability to you for all damages, losses, and causes of action (whether in contract, tort, (Including Negligence or otherwise) exceed the cost of one month of the service paid by you to Rhino Software Limited.

14. Assignment or Change in Control

This Agreement may not be assigned by you without the prior written approval of Rhino Software Limited. The service may be assigned without your consent by Rhino Software Limited to (i) a parent or subsidiary, (ii) an acquirer of assets, or (iii) a successor by merger. Any purported assignment in violation of this section shall be void.

15. Upgrading the Service

Future versions of Rhino services may be developed and released by Rhino Software Limited at its sole discretion. Rhino Software Limited reserves the right at any time and from time to time to modify or discontinue temporarily or permanently the service or any part thereof including areas of functionality, with or without notice.

16. Changes to the Terms and Conditions

Rhino Software Limited may change the terms of this agreement from time to time and at any time, without notice. All such charges to the terms of this agreement will appear on the website. Please note it is your responsibility to keep up to date with the terms and conditions of this agreement.

17. General

You are responsible for obtaining and maintaining the equipment and telephone services necessary to access and use the service and Rhino Software Limited’s site and for any telephone charges associated with connecting to the Internet to use the service. Rhino Software Limited is not responsible for any delays, delivery failures or damage resulting from problems inherent in the use of the Internet and electronic communications.

This agreement shall be governed by the laws of England and Wales. Each party consents to, and agrees that each party is subject to, the exclusive jurisdiction of the courts of England and Wales with respect to any actions for enforcement of or breach of this agreement or for any other cause.

18. User Data Usage Policy

Rhino and its partners use your data to authenticate the use, enable features, prevent fraud, implement security measures, ensure server up-time, minimise app crashes, improve scalability and performance, or to perform customer support.  Rhino and its partners reserve the right to use data to evaluate user behaviour including to understand the effectiveness of existing product features, plan new features, or measure audience size or characteristics.

Rhino and its partners reserve the right to use your data to contact you via email and telephone about Rhino App features or with useful informative business news, events, and the benefits of FSB membership.  Members of FSB receive a monthly discount to the Making Tax Digital platform along with access to market-leading business benefits.  For further details please visit www.fsb.org.uk  You may unsubscribe from these communications by either selecting the ‘unsubscribe’ button at the bottom of any email or by informing the Call Agent over the telephone.

This FSB membership benefit is provided by our Making Tax Digital software partner Rhino Software Ltd.  When creating an account for the Making Tax Digital Application, you are entering into a contract with Rhino Software Ltd.  Personal data will be shared with FSB by Rhino Software Ltd to allow for these membership benefits to be activated. For more information on our data sharing activities, please see their Privacy Policy and Terms and Conditions using the following link: https://www.fsb.org.uk/corporate-information/cookie-and-privacy-policy/privacy-policy.html 

19. FSB Member Prize Draw

The promoter of the Prize Draw is: National Federation of Self-Employed and Small Businesses Limited, Sir Frank Whittle Way, Blackpool Business Park, Blackpool FY4 2FE (“FSB”).   Information on how to enter and prizes are contained in these Terms and Conditions.  If you do not accept these Terms and Conditions, you should not enter into this prize draw.  This Prize Draw is sponsored by FSB, in conjunction with Rhino Software Limited, and no other person or organisation is responsible for, administers, sponsors or endorses it.

  • Entry into the prize draw is open to all fully paid-up Members of FSB during the period from 1 October 2022 to 30 September 2023 (the “Promotional Period”).
  • Members who subscribe to a paid licence for Making Tax Digital within the Promotional Period will be entered into a prize draw and a winner will be selected, at random, on 1 October 2023 to receive a free 12 months’ FSB Making Tax Digital App licence subscription .
  • The value of the free licence subscription will be the equivalent value of their current paid licence subscription.
  • The winner will be notified within 5 working days of the draw taking place to the email address provided for the Making Tax Digital subscription. Only the winner will be contacted by this method.
  • If the winner does not claim the prize within 30 days of being notified, they will forfeit the prize and a re-draw will take place.
  • No cash alternative prize is available. There is only one prize and one winner for this prize draw.
  • In the event of any dispute, the FSB’s decision is final, and no correspondence will be entered into.
  • The FSB reserves the right to cancel the free prize draw at any stage, if deemed necessary in our opinion, and if circumstances arise outside of our control. We shall not be liable if therefore, as an entrant, if you suffer any loss or damage by entering the prize draw.
  • FSB reserves the right to amend these rules at any time and our decision on all matters relating to the prize draw is final.
  • The winner is advised to check and is responsible for identifying and settling any tax liabilities for which they may become liable as a result of accepting the prize.
  • FSB complies with current UK data protection legislation, please refer to our privacy policy at fsb.org.uk/privacy for details on how we gather, use, disclose and manage your data.
  • Any personal data provided to enter the prize draw will be retained no longer than is necessary to fulfil our obligations in conducting the prize draw in accordance with ASA guidelines.

Please retain a copy of these terms for your own information – you can ask for a copy of these by contacting contracts@fsb.org.uk.